Participants observe local, professional actors perform a scene from a well-known play in which a crucial conversation takes place.  After a facilitated discussion to deconstruct what they saw, participants take part in a series of small group, “speed dating” exercises that include simulated discussions and role playing and provide an opportunity for peer-to-peer observational feedback.  What follows are large group debrief sessions where best practices are shared, individual thinking is transformed and workplace behavior is changed.